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Emergency

Help at sea, fast ๐Ÿ†˜

Medical evacuation, breakdowns and rescue across the Mentawai Islands. Tell us what is happening and where, and a crew heads out.

Life in danger? Call the coastguard first.Basarnas, Indonesia's search and rescue, answers on 115. Then send us your request: we send a boat too.

What we cover

Tell us what is happening

๐Ÿš‘ Medical evacuationA fast boat picks the patient up wherever you are and brings them to Padang for hospital care. Ask for a medical team on board if needed.
โš™๏ธ Loss of powerEngine dead or no fuel? We send a mechanic out to your boat, or tow you in.
๐Ÿ›Ÿ Man overboardWe send a boat to search with you straight away. Keep watching the person in the water and call 115.
๐ŸŒŠ Taking on waterA boat comes to take people off and help, pumps and crew included.
๐Ÿšค Tow to harbourStuck or drifting? We tow your boat to the nearest safe harbour or to Padang.
โ— Something elseAnything else that cannot wait. Tell us in a few words and we call you.

How it works

A few taps, then we call you

  1. Say what is happeningPick it from the list in Bang AI. No long forms.
  2. Share where you areOne tap sends your phone's GPS location, or pick the closest place. You see an estimated price.
  3. Sign up or log inA rescue needs a Bayarbang account with your passport. New here? It takes a minute, right in the chat.
  4. We call you and goThe crew calls your phone. The boat leaves as soon as your rescue is secured (see below).

Before the boat leaves

How your rescue is secured

๐ŸŒด Local Bang membersThe boat leaves at once. The trip is billed to your account afterwards, at the normal rescue price. About Local Bang โ†’
๐Ÿ›ก๏ธ Bang InsuranceOn the days you are covered, the boat leaves at once, with no deposit and no extra charge. About Bang Insurance โ†’
๐Ÿ’ณ Everyone elseA IDR 25,000,000 card deposit secures the rescue, then the boat leaves. The deposit is security, not the price: the final bill is taken from it and the difference goes back to your card (or the rest is charged).
๐Ÿ†• New to Bayarbang?Sign up, add your passport photo and pay the deposit. Your request goes out straight away; our team checks the passport afterwards.
๐Ÿ’ธ What it costsThe same rates as a Nyanyi Hujan charter for the trip the boat makes: from Padang to you and back. A medical team on board adds 15%. You see an estimate before you send; the crew confirms the final bill.
๐Ÿ“ฑ Live updatesFollow your rescue in Account โ†’ Bookings and Alerts: crew has it, boat on its way, settled.
๐Ÿ›ฅ๏ธ Who comesNyanyi Hujan and the Bayarbang crew, cruising at 25 to 28 knots, from Padang or wherever the boat is.
Important: Bayarbang emergency response is a private boat service. It does not replace the coastguard (Basarnas, 115), the police or a hospital. In a life-threatening emergency, always call 115 first. Response times depend on the weather, the sea and where the boat is. Card payments are in sandbox mode until launch.

๐Ÿ“ฒ Get the Bayarbang app

Your wallet, QR scan and bookings on your home screen. Free, no app store needed.